Cloud9 Customer Summit Recap

Last week we kicked off Dreamforce with our annual Customer Summit. We had a great turn out, and an amazing lineup of presentations as well as an interactive customer panel. We were also pleased to announce the winners of the Sales Leadership Awards. Here is a roundup of the content shared. Please let us know what you thought about the event below in the comments section.

Sales Leadership Awards

We really enjoyed presenting the Sales Leadership Awards. These awards honored customers that have successfully implemented Cloud9 pipeline management solutions and best-practice sales processes to positively impact their organizations bottom line. See pictures and winners for Forecast Accuracy, Win Rates and Best Sales Management process in the post from Monday.

Swayne Hill’s Presentation: The State of Cloud9

Swayne Hill, President & CEO of Cloud9 Analytics shared his passion and vision for sales analytics and how Cloud9 will continue to meet customers needs. He covered highlights of  best practices we’ve learned about from customers, how customer have and continue to influence the product, and where we are headed next.

Joe Galvin’s Presentation: The Pursuit of the Perfect Pipeline

Joe Galvin, Vice President and Research Director at SiriusDecisions will gave a keynote covering a recent study conducted with Cloud9 on Pipeline Management and Forecasting. Here he presented preliminary results as benchmarks for you to compare yourself to your peers and understand the importance of pipeline analytics to the acceleration of predictable revenue.

Pictures of the Event

We took plenty of great pictures of the speakers and attendees during the summit and the party. They have all been posted on Facebook. Please let us know what you think, and don’t forget to become a fan!


Mark Ellison, Director of Global Field Technology spoke at Dreamforce about how Avaya uses Cloud9 Analytics to drive their sales management process and achieve higher win rates. Watch this video on Vimeo

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