Genband Fuels Rapid Growth with Cloud9

“Before Cloud9, we couldn’t see the critical “what’s changed” data. Now we see that information automatically and can focus on advancing deals in the pipeline.”

Richard Guest, VP Sales Operations

Company

GENBAND is a global leader and innovator of next generation IP media, session border and fixed mobile convergence security solutions.

Business Challenges

  • Need to effectively support rapid growth
  • Improve the ability to detect key pipeline changes
  • Eliminate manual, time-consuming pipeline reporting process

Solution

  • Automate daily “What’s Changed” pipeline reports to pinpoint risks and opportunities
  • Provide management with interactive dashboard views to support rapid decision making
  • Deliver rapid time to value without IT intervention

Results

  • Instant visibility into “What’s Changed” in pipeline – and why
  • Improved response time to potential pipeline issues
  • Slashed time to create reports from hours to minutes
  • Dramatically increased pipeline management precision

Download Success Story

Cloud9 raised our forecast accuracy at the first week of the quarter from 60% to 95%.
Jon Jung,
Sales Ops Manager
Jon Jung,<br>Sales Ops Manager