Leading Provider of Automated IT Systems Management Software Streamlines Pipeline Trending and Visibility to Improve Weekly Sales Meeting Productivity

Redwood City, Calif., June 1, 2011

News Facts

Cloud9, the leader in on-demand sales forecasting and pipeline management solutions, announced that Kaseya, the leading global provider of IT Systems Management software, has selected Cloud9 as its global sales forecasting solution.

After re-implementing Salesforce.com CRM in 2009 and embarking on an executive-sponsored sales process standardization initiative, Kaseya defined a set of common metrics, dashboards and reports to unify sales reporting across the enterprise to support the new process.

After realizing that Salesforce CRM’s customizable forecasting was not robust enough to meet the company’s unique requirements, Kaseya embarked on an evaluation for an enterprise business intelligence (BI) platform. During this time, however, the company discovered Cloud9’s sales forecasting and pipeline management solutions. The company quickly realized that Cloud9 provided a complete sales forecasting application instead of a collection of dashboards, and the time to value was in days to weeks instead of months, as opposed to deploying an enterprise BI solution.

Cloud9 provides Kaseya’s sales managers with immediately relevant information about what is changing in their pipeline. Kaseya sales managers use this visibility to better understand sales rep behavior, such as sandbagging and over-committing on the forecast, resulting in better sales coaching and more predictable forecasts.

Supporting Quotes

“Even though we were in the middle of an enterprise BI evaluation, everything made sense about Cloud9 to support our sales forecasting, pipeline management, and coaching requirements,” said Jason Paquette, director of sales operations at Kaseya. “From rapid time-to-value to the fact that 95 percent of what we needed came right out-of-the-box, Cloud9 provided us with the visibility our sales managers need to effectively coach their teams, manage their pipeline more efficiently, and provide senior management with more predictable sales forecasts.”

“Cloud9 solutions were designed from the ground up to provide almost immediate value,” said Jim Burleigh, CEO at Cloud9. “For high-growth organizations like Kaseya, every day that goes by without instantly relevant sales forecasting and pipeline management visibility directly impacts the bottom line. While an enterprise BI strategy is a critical IT initiative, revenue performance management applications such as Cloud9 provide front office managers with targeted, easy-to-use solutions to help them manage their team performance more effectively.”

About Kaseya

Kaseya is the leading global provider of IT Systems Management software. Kaseya solutions empower everyone –– from individual consumers to large corporations and IT service providers –– to proactively manage and control IT assets remotely, easily and efficiently from one integrated Web-based platform. Kaseya solutions are trusted by IT service providers, and a wide variety of industries, including: banking, consumer packaged goods, education, financial services, government, healthcare, military, real estate, retail and transportation. The company is privately held and based in Lausanne, Switzerland with 30 offices in more than 20 countries. To learn more, please visit http://www.kaseya.com.

About Cloud9 Analytics

Cloud9 is the global leader in on-demand sales forecasting and pipeline management solutions for Salesforce CRM. The company delivers these revenue performance management applications directly to line–of–business users to dramatically improve the predictability of their sales forecasts, the effectiveness of their one-on-one sales rep coaching, and productivity of their weekly sales meetings. The result is higher win rates, better CRM adoption, and accelerated revenue. Cloud9 solutions deliver value in just 24 hours and require zero installation, zero maintenance, and zero IT support. Cloud9 customers include Covad Communications, EMC2, Siemens, Thermo Fisher Scientific, and Thomson Reuters. The company is headquartered in Redwood City, Calif. For more information, please visit http://www.cloud9analytics.com.