Featured Content What does it take to deliver intelligent forecasting and pipeline management solutions? Read more about the innovative technology powering the Cloud9 platform in this technology brief

SaaS applications are unusable unless they provide the same security that users and IT departments expect from traditional software. Meeting those demands requires designing for security, incorporating the established best practices of on-premise and cloud software systems.

The Cloud9 analytics platform provides robust security that matches that provided by the best established CRM systems without requiring additional security administration. Key elements of Cloud9’s security support include:

• Full enforcement of Salesforce CRM authentication and authorization
• Uniform security model across all methods for accessing data including APIs
• Encrypted communications
• Per–customer data segmentation
• Datacenter certification