Progress Software Selects Cloud9 Analytics for Advanced Pipeline Analytics

Leader in Enterprise Infrastructure Software to Standardize on Cloud9 Analytics for Global Pipeline Management.

Redwood City, CA, July 13, 2010 News Facts

Cloud9 Analytics, a leading provider of SaaS business analytics for line-of-business managers, today announced that Progress Software Corporation, a global software company focused on making enterprises more operationally responsive, has selected Cloud9 Pipeline Accelerator Suite to provide critical pipeline analytics across its global regions.

Progress Software had developed a mature pipeline management process for its global sales teams yet needed more robust trending and pipeline best practices than offered in its CRM system.

Cloud9 Pipeline Accelerator will enable Progress Software’s global sales leadership across North America, EMEA and Asia Pacific to standardize on pipeline metrics, have visibility into what’s changing in their pipeline and increase the operational productivity of weekly sales meetings.

Progress Software’s Cloud9 Pipeline Accelerator implementation is expected to directly accelerate time-to-close and increase forecast accuracy.

Supporting Quotes
“We initially made the decision to go with Cloud9 Analytics’ solutions to gain trending visibility into sales performance quarter-over-quarter,” said Branden Tsetsilas, senior director of global field operations at Progress Software. “We were delighted with the easy-to-use and turn-key Pipeline Accelerator analytic application. The application has refined pipeline management reporting to be as simple as ‘Cliff Notes’ and enables us to focus on the important reporting features required to drive effective sales performance. We deployed Cloud9 globally for use by our Sales Management team in just a few weeks. This new system will ensure pipeline management consistency throughout our company and will improve the meeting cadence of our sales teams as well as help track the progression of our sales opportunities.”

“Global leaders such as Progress Software have historically been frustrated by their inability to extract meaningful and actionable data from their transactional CRM systems in order to show pipeline movement over time,” said Swayne Hill, president and CEO of Cloud9 Analytics. “The Cloud9 Pipeline Accelerator Suite was designed specifically to show this movement and present it to sales managers in an immediately actionable and intuitive way. Armed with this information, they can now manage by exception and deploy their resources where they will maximize deal flow.”

About Progress Software
Progress Software Corporation (NASDAQ: PRGS) is a global software company that enables enterprises to be operationally responsive to changing conditions and customer interactions as they occur – to capitalize on new opportunities, drive greater efficiencies and reduce risk. The company offers a comprehensive portfolio of best-in- class infrastructure software spanning event-driven visibility and real-time response, open integration, data access and integration, and application development and deployment – all supporting on-premises and SaaS/Cloud deployments. Progress maximizes the benefits of operational responsiveness while minimizing IT complexity and total cost of ownership. Progress can be reached at www.progress.com .

We are consistently running smarter more effective weekly meetings, easily identifying opportunities and deals at risk.
Joe Roach,
CRM Project Manager
Joe Roach, <br>CRM Project Manager