Leadership

  • Swayne Hill - President & Chief Executive Officer

    Swayne Hill brings to Cloud9 Analytics more than 15 years executive experience in the Business Intelligence, Analytics and Performance Management markets. He has a proven record of driving the success of high-growth organizations both domestically and internationally. Swayne's extensive experience leading sales teams gives him firsthand knowledge of the challenges facing Cloud9 customers and the need for solutions that unlock the value of BI for everyone.

    Prior to joining Cloud9 Analytics, Swayne served as Managing Director in the Asia Pacific region at Cognos, the global leader in Business Intelligence and Performance Management. During a three-year tenure in Asia Pacific, Swayne increased his regional revenue 100% by creating a high performance sales culture and accelerating the integration of newly acquired companies. This accelerated integration model became the blueprint for success and was quickly implemented by Cognos across the globe.

    Swayne also led the North American partner channel for Cognos - direct mid-market, VARs and OEMs. His innovations in this area led the introduction of major software releases and became the benchmark for sales process success in the company. Swayne holds a Bachelors degree in economics from the University of Toronto.

  • Scott Wiener - Chief Technology Officer

    Over a 23 year career, Scott Wiener has repeatedly founded successful companies at the forefront of new technological waves, such as document processing (Ann Arbor Softworks, acquired by Ashton-Tate), collaborative systems (Common Knowledge, acquired by CESoftware), semantic search (Relevance Technologies, acquired by Documentum), and now Cloud9 Analytics.

    Combining a strong technical perspective with hands-on operating experience in both venture funded and public technology companies, Scott is the visionary behind Cloud9's "data warehouse in the sky," the industry's first truly on-demand analytics platform.

    Scott is a pragmatic, business-oriented technology leader and has a proven track record of developing innovative and differentiated technologies that provide immediate economic value to customers and strategic value to partners.

    Scott has been an advisor to companies such as Apple, Frame, Be, Excite, Tumbleweed, Fabrik, Banter, RedMojo and TimeBridge

  • Stephan DeRodeff - Senior Vice President, Engineering

    Stephan DeRodeff brings over 25 years of high technology engineering and business management experience to Cloud9 Analytics. His expertise and commitment to product quality drives Cloud9's delivery of on-demand solutions addressing the needs of all business users.

    Most recently, Stephan was Chief Technology Officer at Bridgeway Systems, where he led the company's technology strategy and the design of its innovative antenna systems. Prior to Bridgeway, Stephan was Vice President, Broadband Technologies at Covad Communications, where he managed network engineering, architecture and operations for Covad's nationwide broadband access and VoIP products.

    Stephan has led engineering and operations teams for several Bay Area companies including Oracle, where he was Vice President of Product Development and responsible for the creation of a vertical industry organization for Communications and Utilities. While at Oracle, Stephan developed and released multiple products including a Unified Messaging System that provides mobile and Web access to voice, fax and e-mail. Before Oracle, Stephan held several senior technical management positions at USWEST. Stephan holds a patent for a multi-user digital services home gateway and graduated from Massachusetts Institute of Technology with a B.S. in Electrical Engineering.

  • Tracey Kaufman - Senior Director of Customer Experience

    For the past 20 years, Tracey Kaufman has devoted her career to representing the voice of the customer. With experience at Fortune 500 and startup companies that span the enterprise software, eCommerce and advertising industries, Tracey brings to Cloud9 a proven track record of passion for customer advocacy, as well as a solid foundation on how to leverage CRM tools to drive desired business outcomes.

    During the latter part of her seven-year tenure at Siebel as Director of Customer Experience for Siebel CRM OnDemand, Tracey was the first to establish formal customer advocacy and retention programs that increased customer satisfaction by 60% in only 18 months. More recently, Tracey served as Senior Director of Commerce Solutions at GSI Commerce, where she championed enterprise-wide customer advocacy initiatives and elevated Customer Experience to the top of the corporate priority list, resulting in a 38% improvement in customer satisfaction.

    Tracey holds a BS degree from Union College.