Category Archives: Sales & Prospecting

Don Tyler

Save the Date: Cloud9 Customer Summit 2010

If you attended last year’s Cloud9 Customer Summit you walked away loaded with information and best practices on how to maximize your investment in Cloud9. Now, in 2010, there’s even more compelling content in store. And if you are new …
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Barbra Gago

Terminology: Lead Nurturing

Lead nurturing tends to be a part of the sales process that marketing owns, and while that is generally the case, I think it’s also a balancing act between sales and marketing. Since social media has opened up the doors …
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Barbra Gago

Terminology: Sales Buyer Persona

While persona development is traditionally placed in the lap of the marketing department, it’s becoming more obvious that Sales needs to not only be crystal clear about who their buyer personas are, but also how to define them and how …
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Barbra Gago

:30 Second Expert Opinions: Josiane Feigon

Josiane Feigon is author of the book, Smart Selling on the Phone and Online–the sourcebook for inside sales. Her Cubicle Chronicles blog is voted among the top 25 sales blogs. She’s founder and CEO of TeleSmart Communications, a 20-year veteran …
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Barbra Gago

Coming Soon: Revenue Velocity Forum

The Revenue Velocity Forum, happening this October, is an exciting thought leadership event, brought to you by Cloud9 Analytics, CSO Insights, Marketo and Sales Performance International. It’s designed especially to help sales, sales operations, and marketing leaders pump up your …
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Josiane Feigon

Social Media Blueprint for Sales Reps

Social media has become a “must-have” when prospecting in today’s conversation economy. LinkedIn, the social media corporate tool of choice first started off as a recruitment tool and today, 80% of companies still use it in their recruiting efforts- which …
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Barbra Gago

How to Build a Pipeline With Social Media

Building a sales pipeline with social media is not something that can happen with one person or without any tools. While the process and tools will be different for every company, if the goal is to create a pipe through …
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Josiane Feigon

10 Tips: Forecasting Out the No-Po’s

Forecast accuracy is on everyone’s mind as we move into the most important quarter in the year. The numbers are scary= less that 50% of salespeople are hitting their numbers and “no decision” is the most popular reason for lost …
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Josiane Feigon

The 7 Habits of Prospecting 2.0

You’ve left tons of voice mail messages followed by well-written emails and talked with an army of gatekeepers but you have yet to receive a return call. You are convinced you have lost your prospecting mojo and have started considering …
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Barbra Gago

9 Social CRM Experts You Should Follow

Here are 9 Social CRM Experts you should follow. Each are constantly blogging, sharing researching, presenting new ideas and conversing in dialogue about the evolution of CRM, social technologies, how technology affects customer-brand relationships and how to use or integrate …
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