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Cloud9 is SaaS Performance Management for the front office, or simply, Sales Analytics that help you effectively manage your pipeline, and increase pipeline velocity and forecast accuracy.
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Tag Archives: Denis Pombriant
Managing Change in Your Pipeline
At some point in a sales career, most sales people have experienced the fun of working in a rapidly expanding market. It’s fun because everyone, it seems, needs and wants your product. Sales cycles are short because the market is …
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The New Rules for Relationship Management
Last week at CRM Evolution, Ray Wang (among others) gave a great presentation on the new rules of relationship management. As we touched on in our Social CRM post, relationship management is now governed primarily by the customer. By this …
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Denis Pombriant on CRM & Economics
Denis Pombriant of Beagle Research Group gave a fascinating keynote yesterday at CRM Evolution in New York. He started by warning everyone (I’m paraphrasing here) that what he said might “scare them away” but then he said, “not to worry, …
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CRM Evolution: What’s Next in CRM?
August 1st we’ll be heading cross country to attend CRM Evolution, a conference dedicated to exploring the new ways CRM improves business processes and customer experiences. I am particularly interested in the Social CRM track because I am curious to …
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