Tag Archives: Jill Dyche

Barbra Gago

9 Social CRM Experts You Should Follow

Here are 9 Social CRM Experts you should follow. Each are constantly blogging, sharing researching, presenting new ideas and conversing in dialogue about the evolution of CRM, social technologies, how technology affects customer-brand relationships and how to use or integrate …
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Barbra Gago

New Best Practices for CRM

Jill Dyché, partner and co-founder of Baseline Consulting, performs advisory services in customer and data strategy delivery,  recently published an article in Baseline Magazine preparing people for the next wave of CRM. Learning from the mistakes of our past, Jill …
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Karen Steele

The Future of Business Intelligence

Having attended the Pacific Northwest BI summit, hosted by Scott Humphrey this past weekend, I’d like to share a bit of insights and predictions from some of the leading analysts and thought leaders in the BI space. The event is …
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