Sales managers are constantly bombarded with data. And when trying to boost team performance and close more deals, they want to know what to ask – and when – to increase sales forecasting and pipeline management accountability, consistency and performance.
In this month’s Cloud9 Expert Series Webinar, Scott Johnson, Sales Operations Manager for Stanley Black & Decker, will detail his organization’s Cloud9 deployment – and how he and his team are now answering critical questions at the right time, including:
- What is the right sales pipeline data to look at and why is it important?
- What is the single truth in our sales forecast and pipeline?
- Are we getting better at closing deals?
The answers to these questions – thanks to Cloud9 – provide the accountability, consistency, and performance Stanley Black & Decker needs to coach better, manage better, and increase forecast accuracy and win rates.
See how sales forecasting and pipeline management solutions from Cloud9 are helping companies like yours get more out of their salesforce.com CRM investment – and much more.
About Our Presenter
Scott Johnson, Sales Operations Manager, Stanley Black & Decker
Scott leads the sales operations team for Stanley Black & Decker’s Hardware & Home Improvement Group. His team’s sole purpose is to create, implement and monitor the processes and information required to produce a world class sales team that delivers a remarkable customer experience and delivers on its financial commitments to the organization.
Balancing the needs of both internal and external customers, Scott and his team leverage over 75 years of combined expertise to deliver critical sales reporting, process improvements and solution design in an effort to increase customer face time for the sales team.
During the recent integration, the team played a pivotal role in harmonizing the structure and reporting of two, distinct sales teams. In 2010, the team reduced email traffic by an estimated 15%, consolidated reporting by 25%, and automated multiple administrative tasks. He is currently in his 13th year with Stanley Black & Decker.