Cloud9 Recognizes Leaders in Sales Forecasting and Pipeline Management with Customer Achievement Awards

Comcast Digital Entertainment/Fandango, Stanley Black & Decker and Websense achieve high visibility into changes in sales pipeline, actively managing sales performance

Redwood City, Calif., August 31, 2011

Cloud9, the leader in on-demand sales forecasting and pipeline management solutions, today announced the winners of its second annual Customer Achievement Awards. Comcast Digital Entertainment/Fandango, Stanley Black & Decker and Websense were recognized on Tuesday at the company’s 2011 Customer Summit for their successful implementations of Cloud9 forecasting and pipeline management solutions, enhanced best-practice sales processes and positive impact on their organizations’ bottom line.

“Cloud9 is committed to providing rock-solid forecast accuracy and productive sales processes that enable our customers to focus on the activities that directly increase revenue,” said Jim Burleigh, chief executive officer of Cloud9. “Comcast Digital Entertainment/Fandango, Stanley Black & Decker and Websense represent the best uses of Cloud9 solutions in very distinct ways. Each of their achievements highlights not only the direct effect of managing the sales process more efficiently, but also the flexibility of our solutions. Congratulations to these customers for their achievements.”

Award Winners

Comcast Digital Entertainment/Fandango, took home the Most Innovative Deployment Award for its ability to configure Cloud9 to best meet its unique business requirements. The company’s dynamic and complicated digital advertising business means complexity when it comes to sales forecasting. They have implemented Cloud9’s pipeline management solution in a way that allows them to better forecast revenue across multiple sites on a monthly basis.

Stanley Black & Decker, an S&P 500 company and a diversified global provider of tools and hardware, won the Sales Process Improvement Award due to the company’s significant improvement in sales processes for forecasting calls, weekly sales meetings and one-on-one coaching that have resulted in a significant, quantifiable increase in sales. Just one quarter after implementing Cloud9, the Stanley Black & Decker team experienced a 47 percent increase in closed deals, a 65 percent reduction in expired deals and a 74 percent improvement in pipeline activity.

The final winner, Websense, a global leader in unified web, data, and email content security, received the Business Results Improvement Award for its considerable increase in business results. The company’s GAAP revenues increased 11 percent year-over-year due to Cloud9’s ability to offer transparency into the pipeline. This transparency allowed Websense to shorten the sales cycle and considerably increase customer retention rates.

The 2011 Cloud9 Customer Summit was held as part of the company’s activities at Dreamforce 2011, the industry’s leading global cloud computing event, in San Francisco. Cloud9 will be demonstrating its pipeline management and sales forecasting solutions from Aug. 30 through Sept. 2, at Moscone Center in Booth 1121.

About Cloud9

Cloud9 is the world’s leader in on-demand sales forecasting and pipeline management solutions. The company’s solutions allow users to actively manage sales performance with intelligence – going beyond traditional CRM applications. Cloud9 allows users to dramatically improve the predictability of their sales forecasts, gives them visibility into exceptions and changes, and allows them to identify risks and opportunities. The result is more accurate forecasts, higher win rates, and accelerated revenue. Cloud9 solutions deliver value in just 24 hours and require zero installation, maintenance, or support from IT. Cloud9 customers include Avaya, BMC Software (NASDAQ: BMC), Computer Associates (NASDAQ: CA), EMC2 (NASDAQ: EMC), Siemens (NASDAQ: SI), Splunk, Stanley Black & Decker (NYSE: SWK), Thermo Fisher Scientific (NYSE: TMO), and Thomson Reuters (NYSE: TRI). The company is headquartered in Redwood City, Calif. For more information, please visit

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