DocuSign® Selects Cloud9 to Boost Forecast Accuracy and Sales Rep Performance

World’s Most Trusted Electronic Signature Network Implements Cloud9 Pipeline Accelerator

Redwood City, Calif., July 12, 2011

News Facts

Cloud9, the leader in on-demand sales forecasting and pipeline management solutions, announced today that DocuSign, Inc., the world’s most trusted electronic signature network with more than eight million customers, has selected Cloud9 Pipeline Accelerator Suite to provide sales analytics and consistent pipeline visibility across its global sales team.

Seeking a more complete solution beyond reporting and metrics, DocuSign is implementing a strategy that extends Salesforce CRM with an analytics tool that provides visibility into pipeline movement while driving critical data entry from sales. For DocuSign, Cloud9’s ease of use, robust features and superior user interface were preferred over other options. After an extensive evaluation of other competitive solutions, DocuSign chose Cloud9 because it comes as a purpose-built pipeline management application that needs minimal configuration, can be deployed in days instead of months and provides sales managers with a comprehensive performance management dashboard.

Leveraging Cloud9, DocuSign has experienced several key benefits:

  • Improved sales forecast accuracy
    • Enables analysis of pipeline and forecast changes over time including a comprehensive snapshot of what changed within the opportunity that is quickly visible without having to drill into the record
    • Provides visibility to pipeline outlier data, such as expired deals, aged deals and deals with changing close dates
    • Delivers useful weekly summaries via email of pipeline changes allowing sales managers to quickly drill into what is affecting the forecast
  • Improved performance management of sales reps by providing a mechanism to track forecasted deals against quota and pipeline coverage against quota
  • Greater flexibility in configuring quotas for various business models, including multiple layer sales teams, renewal quotas, churn quotas and specific partner-related quotas

Additionally, Cloud9 allows DocuSign’s sales leaders to identify changes in their pipeline in the previous week, month, or quarter; compare this to sales quotas and bookings; and focus on deals that present the greatest opportunity.

Supporting Quotes

“Cloud9 delivers on our need for forecast accuracy and drill downs with the right level of analysis in an easy to use environment,” said Bob DeSantis, Vice President of Sales at DocuSign. “As an industry leader with a proven sales forecasting and pipeline management solution, Cloud9 was the best choice for our sales team.”

“We are proud to have been selected by DocuSign and look forward to helping the company sustain its industry-leading business growth,” said Jim Burleigh, CEO of Cloud9 Analytics. “Using the easiest and most in-depth pipeline and forecast management solution will help DocuSign accelerate its sales cycle and drive operational efficiencies, all by extracting meaningful and actionable data from their Salesforce CRM.”

About DocuSign, Inc.

With more than eight million customers, DocuSign is the world’s most trusted electronic signature network—accessible anytime, anywhere from any Internet-connected device. DocuSign offers customers the easiest, fastest and most secure way to send, sign, track and store documents in the cloud. DocuSign fundamentally improves how people work and connect with each other while accelerating business results by replacing slow, expensive paper transactions with fast, efficient and completely digital solutions. DocuSign’s electronic signature network improves sales cycle times, reduces cost and drives operating efficiencies through end-to-end electronic document and signature management solutions, including forms, signer authentication, data collection, signature capture, workflow automation and document storage—all in the cloud. For more information, visit or call (866) 219-4318. Subscribe to the DocuSign blog at and follow DocuSign on Twitter, LinkedIn and Facebook.

About Cloud9

Cloud9 is the global leader in on-demand sales forecasting and pipeline management solutions for Salesforce CRM. The company delivers these revenue performance management applications directly to line–of–business users to dramatically improve the predictability of their sales forecasts, the effectiveness of their one-on-one sales rep coaching, and productivity of their weekly sales meetings. The result is higher win rates, better CRM adoption, and accelerated revenue. Cloud9 solutions deliver value in just 24 hours and require zero installation, zero maintenance, and zero IT support. Cloud9 customers include EMC, Siemens, Thermo Fisher Scientific, and Thomson Reuters. The company is headquartered in Redwood City, Calif. For more information, please visit

We are consistently running smarter more effective weekly meetings, easily identifying opportunities and deals at risk.
Joe Roach,
CRM Project Manager
Joe Roach, <br>CRM Project Manager