Progress Uses Cloud9 to Focus on Critical Deals

“Cloud9 Pipeline Accelerator has refined forecasting pipeline management reporting to be as simple as ‘Cliff Notes’ and enables us to focus on the important reporting features required to drive effective sales performance.”

Branden Tsetsilas, Sr. Director of Global Field Operations, Progress Software


Company Overview

Progress Software Corporation is a global software company that enables enterprises to be operationally responsive to changing conditions and customer interactions as they occur – to capitalize on new opportunities, drive greater efficiencies and reduce risk.

Business Challenges

  • Despite a mature pipeline management process, Progress needed more robust trending and pipeline best practices than offered in its CRM system
  • Progress needed advanced analytics support to standardize its sales processes across the globe.


  • Cloud9 Pipeline Accelerator to provide critical forecast and pipeline analytics across its global regions


  • Enabled Progress’s global sales leadership across North America, EMEA, and Asia Pacific to standardize on pipeline metrics.
  • Provided  visibility into what’s changing in their pipeline across all regions, rolling up to senior management
  • Increased operational productivity of weekly sales meetings by providing critical “what’s changed” information and enabling sales teams to focus on the deals that matter most

We increased our close rates by 5%, resulting in $400k found money every three months.
Dave Fitzgerald,
Dave Fitzgerald,<br>EVP