Senior Product Manager

Cloud9 Analytics is looking for a passionate and creative Senior Product Manager to take ownership for the advancement of our industry leading SaaS Sales Pipeline Management and Forecasting applications. These applications automate the planning, execution and optimization process for sales managers today, with support for other front office functions on the roadmap. Cloud9 has over 100 customers around the globe today who report significant increases in revenue as a direct result of deploying these applications across the sales management team.


  • Deeply understand and validate the needs of current and target customers through quantitative and qualitative customer research.
  • Enable and lead the cross-functional Sales Management applications team to gain a clear understanding of the customer problems we are trying to solve.
  • Responsible for end-to-end product lifecycle of Cloud9 solutions including: definition of market and product requirements, release planning, functional requirements and specifications through sales enablement and customer communications.
  • Drive a quality product planning process from product planning, use case definition, development and release cycles with engineering and QE.
  • Form the vision for winning application solutions, collaborating with Senior Management, Development, Marketing and other Product Managers.
  • Create and execute the short and long-term roadmap to achieve the vision for each application area.
  • Prioritize product enhancements and customer requests by making smart, decisive tradeoffs using data-driven analysis and sound judgment.
  • Create use cases, user stories, and detailed product requirement documents that clearly articulate desired product functionality.
  • Collaborate with the Development, User Experience, QA, and Doc teams to create exceptional solutions to customer problems.
  • Be the subject matter expert for Sales Forecasting and Pipeline Management Applications and act as a product evangelist to build awareness and understanding of the products and their features internally and externally.


  • 5+ years of related product management experience.
  • Business Applications and SaaS experience are expected.
  • Experience participating in an Agile development and rapid prototyping process.
  • Experience creating commercial business applications targeted at enterprise users but with consumer-services-like interfaces. Experience with business analytics a plus.
  • Sound understanding of underlying management and related business processes in the Front Office.
  • Passionate about understanding and solving customer needs.
  • Proven track record of shipping amazing product solutions that deliver clear ROI to customers.
  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in a fast-paced start-up environment.
  • Creative problem solver who inspires innovation across the entire team
  • Superior analytical skills, sound business judgment, the courage to make difficult decisions and defend these decisions with sound logic.
  • Strong leadership, communication, and influence skills.
  • Ability to multi-task and deliver under pressure in a high-visibility role.
  • Hands on HTML and Javascript experience a plus.
  • BS/BA required. MBA or technical Master’s degree preferred.

Cloud9 raised our forecast accuracy at the first week of the quarter from 60% to 95%.
Jon Jung,
Sales Ops Manager
Jon Jung,<br>Sales Ops Manager